Shipping Policy

Last Updated: 4-10-2026

Welcome to MyApron. We are committed to providing a transparent and reliable shipping experience for our customers worldwide. This Shipping Policy outlines everything from order placement to delivery.

1. Shipping Destinations

We offer worldwide shipping, including the United Kingdom, United States, Canada, Australia, Europe, and many other countries.

If your country is not available at checkout, please contact our support team.

2. Product Pricing

All product prices on MyApron are displayed in Pounds Sterling (GBP) unless otherwise stated. The price shown on the product page reflects the base cost of the item.

3. Shipping Rates & Cost

We proudly offer Free Worldwide Shipping on all orders.
There are no hidden shipping or handling fees at checkout.

4. Shipping Origin

To ensure high-quality craftsmanship and efficient production, our products are shipped from our international fulfillment facilities.

5. Order Cut-Off Time

Our daily order cut-off time is 5:00 PM (GMT).
Orders placed after this time will be processed on the next business day.

6. Order Processing Time

Processing Time: 1–3 Business Days (Monday–Friday)
During this time, we perform quality checks, order verification, and secure packaging.
Orders are not processed on weekends or public holidays.

7. Delivery Time

Estimated Delivery Time: 5–10 Business Days (Monday–Friday)
Total Delivery Time: 6–13 Business Days (including processing)

Delivery times may vary depending on your location and customs processing.

8. Tracking Information

Once your order has been shipped, you will receive a tracking number via email within 24 hours, allowing you to monitor your shipment in real time.

9. Packaging & Protection

We use durable, protective packaging to ensure your aprons arrive in excellent condition. Each item is carefully packed to prevent damage during transit.

10. Address Accuracy

Customers are responsible for providing accurate shipping information. Incorrect or incomplete addresses may result in delivery delays or failed shipments.

11. Order Cancellation

Orders can be canceled within 24 hours of placement.
After this period, orders are processed and cannot be canceled.

12. Change of Address

Shipping address changes are only possible within 24 hours of placing the order. Once shipped, changes cannot be made.

13. Failed Delivery Attempts

Courier services may attempt delivery multiple times. If delivery fails due to customer unavailability or incorrect address, the package may be returned, and reshipping costs may apply.

14. Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will resolve the issue promptly.

15. Missing or Incorrect Items

If you receive the wrong item or something is missing, notify us within 48 hours. We will verify and send a replacement at no additional cost.

16. Lost or Delayed Packages

If your tracking has not updated for several days or your package is confirmed lost, we will investigate and offer either a replacement or full refund.

17. Delivery Confirmation

Once a package is marked as “Delivered” by the courier, it is considered successfully delivered. We are not responsible for lost or stolen packages after delivery.

18. Taxes & Import Duties

Prices are exclusive of VAT unless stated otherwise
International orders may be subject to customs duties or import taxes
These charges are determined by your local authorities and are the customer’s responsibility

19. Customer Responsibilities

Customers are responsible for:

Providing accurate contact and shipping details
Paying any applicable customs or import fees
Monitoring shipment tracking updates

20. Our Responsibilities

We are responsible for:

Delivering products as described
Processing orders within stated timeframes
Ensuring secure handover to shipping carriers

21. Order Documentation

A confirmation email and digital invoice will be provided for every order. A packing slip may be included inside the package.

22. Eco-Friendly Packaging

We aim to reduce environmental impact by using efficient packaging and recyclable materials whenever possible.

23. Security & Fraud Prevention

Orders may be subject to verification checks. We reserve the right to cancel any order suspected of fraudulent activity.

24. Holiday Shipping Notice

During peak seasons (e.g., holidays), processing and delivery times may be extended by a few business days.

25. Contact Information

For any shipping-related questions, please contact us:

Brand: MyApron
Email: support@myapron.co.uk
Business Hours: 09:00 AM – 6:00 PM (Monday to Friday)

26. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will take effect immediately upon posting on this page.